At LUVA Real Estate, protecting our users’ privacy and security is a top priority. For this reason, we have adopted the following policy to advise you of your choices regarding the use of your personal information online. Data will not be sold or shared with third parties for promotional or marketing purposes.This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third parties, and your rights to update or correct it. If you have questions or concerns regarding this Policy, you should first email LUVA Real Estate LLC at info@luvarealestate.com or write to: 75-240 Nani Kailua Drive #7, Kailua-Kona, HI 96740

Information Gathered From All Visitors

We gather certain generic information with respect to customers’ use of our website, such as the number of unique visitors, the frequency with which they visit, and the areas on the website that they favour. We only use this type of data in aggregate-that is, we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us determine the extent to which our customers use certain parts of our website, which, in turn, enables us to make it as appealing as possible. We may also provide statistical “ratings” about how our customers collectively use our website to advertisers, sponsors, and other companies with which we do business (“Business Partners”), in order for them to provide you with the best possible experience. These statistical ratings do not contain any personally identifiable information about you or any of our users.

We use a technology nicknamed “cookies” on our web site. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. We use cookies to make your visit to our web site easier. For example, cookies allow us to recognize you when you re-enter our web site, so that we may direct you to the geographical area best suited to your user experience. Cookies also allow us to count the number of unique and return visitors who use our site. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you’ve received a cookie or, alternatively, to refuse to accept cookies. It is important to note that you may not be able to use certain features on our web site if you choose not to accept cookies. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. We collect and analyze traffic on our web site by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. We log this information so that we can monitor things like the number of visitors visiting the web site; however, we do not link your IP address to any personally identifying information.

Terms and Conditions

1. We sometimes use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@luarealestate.com

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Disclosure Exceptions

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena or court order; To protect the company’s rights and property;
  • To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages; To protect against misuse or unauthorized use of our website and/or our services; or during emergencies, such as when we believe someone’s physical safety is at risk.

For additional information, please contact: LUVA Real Estate LLC at info@luvarealestate.com or by phone: 808-769-5111